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What if the product does not fit?You can return the product in 14 days period and we will send you a refund. However, product must remain undamaged, unwashed, in its original form and packaging. More details can be found in our terms & conditions.
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Where is the hemp for your products sourced from?Our hemp is mostly sourced from within EU as we are trying to sustain a healthy business model with high quality hemp with the most positive effect on the environment.
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How long does it take to deliver the products?Products are ready for shipping usually in maximum 24h. Once the parcel company takes the package, it arrives depending on your location: Slovenia: 1-3 working days EU & UK: 3 - 10 working days Europe (non-EU): 7 - 14 working days USA, Canada & Mexico: 10 - 28 working days Rest of the world: 14 - 30 days
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For which orders do you offer free shipping?There is a free shipping option available in the below cases: Within Slovenia: For purchases above 60 EUR EU & UK: For purchases above 100 EUR USA, Canada & Mexico: For purchases above 150 EUR Rest of the World: For purchases above 300 EUR
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How can I return my product?We are here to ensure you are totally jubilant with your order. If you aren’t in high spirits with your purchase, please write to us at team@dragon-cannabis.com and let us know about it. We will follow up with a confirmation e-mail within 5 working days. Patience is a virtue.
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What is the product return period?We accept returns within a 14 - days period from receiving the product. The return shipping cost is covered by the customer.
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How much does the shipping cost?The shipping cost depends on your location. The below shipping rates apply: Slovenia (domestic): 4.5 EUR EU & UK: 9.9 EUR Europe (non-EU): 12 EUR USA, Canada & Mexico: 15 EUR Rest of the World: 17 EUR
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